Front Office Coordinator

Job Title: Front Office Coordinator

Location: Phoenix, AZ

Company: Desert Medical Careers

About Us: At Desert Medical Careers, we are committed to providing high-quality healthcare services to our community. Our team is dedicated to creating a welcoming environment for our patients while maintaining efficiency and professionalism. We are looking for a Front Office Coordinator to join our team and help us deliver exceptional service.

Position Overview: The Front Office Coordinator will serve as the first point of contact for our patients, ensuring a positive experience from arrival to departure. This role involves managing administrative tasks, scheduling appointments, and providing outstanding customer service. The ideal candidate will be organized, detail-oriented, and able to thrive in a fast-paced environment.

Key Responsibilities:

• Greet and check in patients, ensuring a warm and professional welcome.
• Schedule and confirm appointments, and manage the front office calendar.
• Answer phone calls, respond to inquiries, and relay messages as needed.
• Collect and verify patient information, including insurance details.
• Process patient registrations and maintain accurate records.
• Handle billing and payment transactions, including co-pays.
• Maintain the front office’s cleanliness and organization.
• Collaborate with clinical staff to ensure seamless patient flow.
• Assist with administrative tasks such as filing, faxing, and data entry.
• Uphold patient confidentiality and adhere to HIPAA regulations.

Qualifications:

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Previous experience in a front office or administrative role in a medical setting preferred.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with electronic health record (EHR) systems.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a busy environment.
• A friendly, patient-focused attitude and a commitment to providing excellent customer service.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and team-oriented work environment.
• Flexible scheduling options.
• Employee wellness programs and incentives.

How to Apply: If you are excited about contributing to a positive patient experience and being a key part of our team, we want to hear from you! Please submit your resume and a cover letter outlining your qualifications and interest in the position to dmc@desmedcar.com with the subject line “Front Office Coordinator Application.”

Desert Medical Careers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.