Referral Coordinator

Job Title: Referral Coordinator

Location: Phoenix, AZ

Company: Desert Medical Careers

About Us: Desert Medical Careers is dedicated to providing exceptional healthcare services to our community. We are committed to a patient-centered approach, ensuring that every patient receives the highest level of care. We are currently seeking a detail-oriented and organized Referral Coordinator to join our dynamic team.

Position Overview: The Referral Coordinator will be responsible for managing patient referrals to specialists and other healthcare providers. This role is essential in ensuring that patients receive timely and appropriate care while maintaining effective communication between our practice, patients, and external providers.

Key Responsibilities:

• Process and manage patient referrals to specialists, ensuring accurate and timely submission of referral requests.
• Communicate with patients regarding referral information, appointment scheduling, and follow-up care.
• Verify insurance coverage and obtain necessary authorizations for referrals.
• Maintain accurate records of referrals, including tracking and documenting patient progress.
• Collaborate with clinical staff to ensure all necessary documentation is complete and accurate for each referral.
• Follow up with specialists and patients to confirm appointments and gather feedback on care received.
• Address any issues or concerns related to the referral process and work towards resolutions.
• Stay informed about insurance policies and referral guidelines to ensure compliance and optimal patient care.
• Assist with administrative tasks as needed to support the smooth operation of the office.

Qualifications:

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Previous experience in a referral coordination or similar role in a healthcare setting preferred.
• Strong knowledge of medical terminology, insurance processes, and referral protocols.
• Excellent communication and interpersonal skills.
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and continuing education.
• A collaborative and supportive work environment.
• Flexible scheduling options.
• Employee wellness programs and incentives.

How to Apply: If you are a motivated professional with a passion for coordinating patient care and referrals, we want to hear from you! Please submit your resume and a cover letter outlining your qualifications and interest in the position to [email address] with the subject line “Referral Coordinator Application.”

Desert Medical Careers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.