Medical Billing Interview Questions for On-Site and Remote Medical Billing Jobs

Posted By:   Posted On: February 27th, 2017

medical billing specialist working at deskAre you looking for a medical billing job? If so, we’re here to help. We’re Desert Medical Careers. We have over 20 years of experience as a medical staffing agency and we’ve found that those who have practiced interview questions in advance do far better during their job hunt. So we’ve provided you with a list of common medical billing interview questions and advice for your answers that will help you whether you are looking for an on-site medical billing position or a remote medical billing job.

In addition to the sample questions we have listed here for you, it is normal to be tested in order to verify your skill level. You might have to answer a medical terminology and related codes quiz. You might have to work with a claim, either by explaining verbally or physically working on it to show how you would solve a challenging medical billing issue.

If you would like to be placed in a medical billing job within the United States, contact Desert Medical Careers at (602) 468-6300.

How much experience do you have as a medical biller and have you worked in the speciality for which you are being considered?

If you are new to the medical billing field, be honest about what you have and haven’t done so far; express how your previous work experience relates to the medical billing environment.

If you do have previous experience, in addition to talking about the years of billing, elaborating on how you worked is useful information. For instance, did you have regular meetings with your team? Did you meet with doctors? Tell them how much time have you spent in your medical billing career working remotely and how much time you have spent working on-site as a medical billing specialist.

How do you handle denied claims?

The process for handling a denied claim can vary from office to office. You probably won’t know how the potential employer handles denied claims, so in this scenario answer the question by giving them the process or processes you’ve used in the past and what you found most efficient in your medical billing career to solve challenging issues. Also explain how you worked with people in order to resolve the denial; for instance, did you work with a doctor directly when a claim was denied?

How do you handle difficult patient-collection cases?

Be prepared to discuss how you’ve dealt with patients in the past. What were the processes in place to work directly with a patient and what have your results been when you’ve needed to interact directly with a patient?

What continuing education have you had?

This question will tell the employer where your knowledge is the most specialized. So if you have years of experience and years of CEUs under your belt, tailor your answer to the type of medical billing work you hope to do with this employer.

How have you handled difficult doctors in the past?

A medical biller’s people skills are very important when dealing with the physicians for which they bill. This answer will tell your interviewer how talented you are at keeping situations diffused while getting the information you need.

If you would like to be placed in a medical billing job within the United States, contact Desert Medical Careers at (602) 468-6300.

Be prepared for specialty questions.

If you will be billing for a specialized department or practice, expect that you will be asked what you know about typical visit types and tests commonly performed within the area of specialization.

Additional questions commonly asked during a medical billing interview:

  • Which private payer regulations are you familiar with?
  • Which specialties and procedures have you billed for the most?
  • Have your previous medical billing jobs audited your work? If so, how did you typically score in your audits?
  • With which medical insurance programs do you have billing experience?
  • Have you worked with EMR and/or EHR?
  • Have you worked with Epic or other medical records programs?
  • What is your knowledge of the difference between hospital billing and physician billing?

Additional questions commonly asked during a medical billing interview if you will be working remotely:

  • Where in your house do you do your medical billing work?
  • What type of equipment do you have at your home to perform your job?
  • Are you willing to work a set schedule each week?
  • Who, in addition to yourself, uses the computer you use for medical billing?
  • How has your previous remote medical coding job conducted its staff meetings?
  • When working remotely before, were you 100% remote or did you work on-site occasionally?

Are You Looking for an on-site Medical Billing Job?

Desert Medical Careers has a high demand for medical billing  jobs throughout the United States. We place full-time and part-time healthcare positions. With over 20 years’ experience working with healthcare employees, DMC is an expert at matching healthcare workers with their ideal work environment. Contact DMC today at (602) 468-6300.

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If you would like to be placed in a medical billing job within the United States, contact Desert Medical Careers at (602) 468-6300.